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Custom Gift

Need Custom Gifts

30 minFrankfort Avenue

Service Description

For custom gift consultations, it helps to have a streamlined process to gather information on the recipient’s preferences, style, and any special requests. Here’s a step-by-step guide to managing consultations for items like pillows, puzzles, keychains, mugs, and cups: 1. Initial Inquiry: Collect basic details about the recipient and the gift purpose (e.g., birthday, anniversary). 2. Design Preferences: • Ask about preferred themes (e.g., hobbies, favorite colors, or motifs). • Identify any specific images or text they’d like included. 3. Product Selection: • Confirm the item they’re interested in (e.g., pillow vs. mug). • Discuss available sizes, colors, and styles for each product. 4. Customization Details: • Confirm personalization options, like names, dates, or quotes. • For puzzles or pillows, check if they want a specific photo or design. 5. Proofing Process: • Send a digital proof of the design for approval. • Make any adjustments based on feedback. 6. Production Timeline and Delivery: • Outline the estimated turnaround time. • Provide delivery options (local pickup, shipping, etc.). 7. Follow-up and Satisfaction Check: • After delivery, follow up to ensure satisfaction. • Offer any discounts for future orders as a thank-you. Would you like help setting up a form or template to streamline this process?


Cancellation Policy

To cancel or reschedule must be made 14 days in advise so there is no conflict in scheduling.


Contact Details

  • 3418 Frankfort Ave, Louisville, KY 40207, USA

    +15026399736

    shoplove@lovebyfrancois.com


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